Vortex was founded in 1986 by Dan and Margie Hamilton. It is a family owned business and they have their headquarters in Wisconsin. They offer the following types of products:

  • riflescopes
  • red dots
  • rangefinders
  • tripods
  • monoculars
  • binoculars
  • spotting scopes
  • gear

Vortex has a VIP Warranty that promises to repair or replace your Vortex product in the event it becomes damaged or defective, free of charge. If they find that they cannot repair your product, they will replace it with a product in perfect working order of equal or better physical condition. It’s very simple, no matter how it happened, whose fault it was, or where you purchased, you can use the VIP Warranty. More details about the Vortex VIP Warranty:

  • no receipt is needed
  • no warranty card is needed / registration not needed
  • the warranty is transferable – meaning the warranty follows the product not the owner
  • they warranty is unlimited for the lifetime of the product

Vortex strongly suggest that after your purchase a product,  you go online and register the product in order to receive safety notifications, warranty service and confirm your ownership of the product in case of an insurance loss claim. Failure to register your product will not diminish your warranty but it will make your warranty claim faster and easy if needed. Also, if you simply want more information about all Vortex product warranties click here: www.vortexoptics.com/content/vip_warranty

NOTE: please visit the site directly to verify the details and obtain more information.

If you are a new or current customer that needs to activate your personal Vortex VIP Warranty product registration service request, read below. We have provided a quick “how to” activation guide below to access the activation page to activate the official Vortex VIP Warranty product registration service request online.

how to activate – Vortex VIP Product Warranty registration

what you need in advance:

  • internet access
  • have an official Vortex product
  • Vortex product details
  • personal information

what to do:

  • visit: www.vortexoptics.com/uploads/vortex_service_request_form.pdf
  • type in your name in the space provided
  • type in the current date in the space provided
  • type in the business name if applicable in the space provided
  • type in the shipping address in the spaces provided
  • choose to have a signature required or not
  • type in your contact number in the space provided
  • type in a valid email address in the space provided
  • type in the product name and/or model in the space provided
  • type in the serial number in the space provided
  • if the used with a firearm, provide the type and ring mount used in the spaces provided
  • provide the details of the problem in the spaces provided