American Home Shield was established in 1971. They offer consumers the opportunity to purchase plans that repair common household systems and appliances. American Home Shield offers a variety of warranties. If you would like to learn more about their warranties visit:

A common request for American Home Shield customers is how to start a service request. Service is available 24 hours a day, all 7 days of the week online. Before you create a service request, make sure that you have followed some of the maintenance tips and quick fixes found here:

NOTE: please visit the site directly to verify the details and obtain more information.

If you are a new or current customer that needs to activate your personal American Home Shield Warranty service request, read below. We have provided a quick “how to” activation guide below to access the activation page to activate the official American Home Shield Warranty service request online.

how to activate – American Home Shield Warranty Service Request

what you need in advance:

  • internet access
  • have an official American Home Shield Warranty
  • have your American Home Shield Warranty details
  • personal information

what to do:

  • visit:
  • type in the zip code to the covered property in the space provided
  • select how you want to find the warranty such as: by phone, contract number or street address and then provided the details in the spaces provided
  • click on the “Find My Warranty” button
  • continue to move forward and complete the American Home Shield Warranty Service Request

NOTE: a video is available to watch on how to create a service request with American Home Shield here: or if you have any questions or concerns, you can call 1 800 776 4663 to speak with a live representative or use their automated system.

What you can expect once your request is submitted:

  1. one of their contractors will contact you to schedule an appointment
  2. when the Contractor arrives, you will pay your pre-determined Trade Service Fee
  3. the contractor will diagnose the problem and contact American Home Shield
  4.  they will determine whether your problem is covered by your home warranty plan then the contractor will repair or replace your equipment
  5. they will follow up with you by email and/or phone to make sure your problem was resolved to your satisfaction