The American Girl company has been in business since 1986. Their headquarters are in Middleton, Wisconsin. They offer a guarantee and access to the Doll Hospital. Reasons to send your American Doll to the Doll Hospital:
- add ear piercing
- dolls without hair services
- add hear aids
- wellness visits (skin cleaning, hair brushing & more)
- head replacement
- body replacement
- eye replacement
- head reattachment
- limb reattachment
- total doll replacement
- your doll will come back with the following:
- get well card
- doll hospital gown
- doll hospital ID bracelet
- certificate of Good Health
- your doll will come back with the following:
NOTE: please visit the site directly to verify the details and obtain more information.
Before you can get the most of the American Girl Guarantee, you will need to review the details of the program. If you are a customer that needs to activate your personal American Girl Doll Hospital visit request, read below. We have provided a quick “how to” activation guide below to activate your personal American Girl Doll Hospital visit request, online.
how to activate – American Girl Doll Hospital visit request
what you need in advance:
- internet access
- have an official American Girl product
- personal information
what to do if you want to activate your personal American Girl Doll Hospital visit request online:
- visit: www.americangirl.com/customerservice/promise-and-guarantee
- review the American Girl promise and guarantee
- click here to send your American Girl to the Doll Hospital
- click on the “For dolls returning to US addresses” or the “For dolls returning to Canadian addresses” link
- NOTE: the pdf is typable
- type in the date in the space provided
- type in the name of the owner of the doll in the space provided
- type in the doll’s name, hair color and eye color in the spaces provided
- input the pricing amounts of the type of repairs or service your doll needs and then add it up and put that figure in the “TOTAL” space provided
- type in and provide the billing name and information and ship to information if different
- type in and provide the payment information and then print to sign and authorize payment
- send the form with your doll to the Doll Hospital
NOTE: if you need to return the doll under the American Doll Guarantee promise, click here. Fill out the form. Follow the directions provided on this page.
For more information about the American Girl Doll Hospital, click here.
