Rainbow Sandals was founded in 1974 however it was in 1972 that Jay “Sparky” Longley began experimenting making sandals in Laguna Beach. Rainbow Sandals has a few different warranties:
- Rainbow Lifetime Guarantee: for the lifetime of the sole of the sandal (anywhere on the top or bottom layer of the sole)
- Signature Series Guarantee: if the sandals are damaged or defective due to manufacturing defects
- 6 month guarantee: same coverage but proof of purchase is required
Rainbow Sandals covers the following issues:
- strap pulling out from the toe straps
- strap pulling out from the side strap
- delamination of layers (top or bottom sole coming unglued/separating from the middle layer of the colored foam)
NOTE: please visit the site directly to verify the details and obtain more information.
Before you can get the most of the Rainbow Sandals Lifetime Guarantee, you will need to review the details of the program. If you are a customer that needs to activate your personal Rainbow Sandals repair or replacement request, read below. We have provided a quick “how to” activation guide below to activate your personal Rainbow Sandals repair or replacement request online.
how to activate – Rainbow Sandals repair or replacement request
what you need in advance:
- internet access
- have an official Rainbow Sandals
- have Rainbow Sandals product issue details
- personal information
what to do if you want to activate your personal Rainbow Sandals repair or replacement request:
- visit: www.rainbowsandals.com/customer-service/rainbow-(lifetime)-guarantee
- review the information provided to make sure you are covered
- if you are, on a piece of paper write your full name, address, and telephone number
- include a description of the issue
- OR click here for a return form
- send the sandals and paper to the appropriate address
- NOTE: you will need to pay for shipping to and from Rainbow Sandals
For more information about returns or exchanges, click here.
