The North Face began in 1966 by Doug Tompkins and Todd Spaletto. The name was chosen based on the Northern Hemisphere, the north face of a mountain is generally the coldest, iciest and most formidable route to climb. The North Face logo is an interpretation of the Half Dome in Yosemite. They offer high quality technical, authentic, innovative products that enable and inspire exploration.

One of the perks of purchasing through The North Face directly is that the product will come with a Limited Lifetime Warranty. The the original owner will be covered against defects in materials and workmanship for the lifetime of the product. If a product ever fails due to a manufacturing defect, even after extended use, The North Face will repair the product, without charge, or replace it, at their discretion. The North Face strongly suggest that you contact them directly in order to process a warranty evaluation.

NOTE: please visit the site directly to verify the details and obtain more information.

If you are a new or current customer that needs to activate your product warranty under The North Face Limited Lifetime Warranty, read below. We have provided a quick “how to” activation guide below to access the activation page to activate your personal The North Face Limited Lifetime Warranty request online.

how to activate – The North Face Limited Lifetime Warranty

what you need in advance:

  • internet access
  • an official item from The North Face
  • prepaid shipping label & insurance
  • make sure the item is clean
  • personal information

    what to do:

  • visit:
  • click on the “WARRANTY RETURN FORM” button
  • print out the form and fill it out
  • send it along with your item to The North Face