American Express is a Fortune 500 Company that has roots dating back to 1850. American Express offers two types of gift cards, business gift cards and regular personal gift cards. These are not credit card but are prepaid cards loaded with prepaid money. The balance can usually be found on the front of the gift card or on the receipt. You can also go to or

After you have received your gift card, you might need to call American Express to activate your card. When you call in, a Customer Care Professional will ask for the CID which is printed on the front of your Gift Card or Business Gift Card. They will also need some other personal information such as your home phone number, date of birth and zip code.

For any additional information for American Express Gif Card activation and identity verification you will find a section called “Before Using the Gift Card” or “Before Using the Business Gift Card” in the Terms and Conditions included with the Card.

If you are a new American Express Gift card customer you will want to activate the card immediately. We have provided a quick “how to” activation guide below for you to activate the American Express Gift card online.

how to activate- American Express Gift Card Online: 

what you need:

  • internet access
  • have an official American Express Gift Card
  • personal information

what to do to activate the American Express Gift Card Online:

  • visit: and review gift cards available
  • at the top of the page next the the search box you will see a tiny small square box with a question mark located on it, click on it to view frequently asked questions
  • scroll down and find the questions “Do I need to do anything before using my Gift Card or Business Gift Card?” to find the appropriate answer for your American Express Gift activation