Citi Mortgage is committed to helping consumers fulfill their dreams of becoming a homeowner everyday. This assistance is available for first time buyer or even seasoned buyers, or folks who want to refinance their homes and more. They offer a variety of help and tools online to guide you through the process.

If you are already a proud CitiMortgage customer, you may want to activate access to your online account information to manage it fully. We have provided a quick “how to” activation guide below for you to activate your Citi Mortgage account online.

how to activate- Citi Mortgage

what you need:

  • internet access
  • social security number
  • account number or credit card number
  • valid email address

what to do:

  • visit
  • to the left under the section titled “Your CitiMortgage” click on the “Enroll Now” button
  • create and type in a user name in the space provided
  • create and type in a password in the space provided
  • type in a valid email address that you can be contacted at
  • from the drop down box, choose a security question and then type in the answer in the space provided NOTE: you will do this 3 times total
  • choose the radio button of yes or no to answer the question about your computer use
  • type in the text for security purposes
  • click on the continue button and then proceed to provide any all other required and requested information until you receive a confirmation that you did successfully activation your new CitiMortgage online account for log in access